We’ve reached a point where nobody has the patience for extra steps. Years of...

https://garrettwigp625.tearosediner.net/how-businesses-stop-fighting-over-price-and-start-winning-on-convenience

We’ve reached a point where nobody has the patience for extra steps. Years of mobile usage have trained us to prioritize pure efficiency. If I have to re-enter my card details or guess when my delivery is arriving, I’m out