Voice AI can trip up with wrong answers, especially when it guesses instead of...

https://www.logo-bookmarks.win/voice-ai-can-slip-up-with-wrong-answers-when-it-misunderstands-or-mixes-up

Voice AI can trip up with wrong answers, especially when it guesses instead of confirming. A practical way to catch errors early is using a “readback” for order IDs—having the system repeat the number back to the caller for confirmation