Listen without rushing to fix things, ask what would help today, and offer one...

https://jaspersnewdigests.wordcanopy.com/posts/how-do-i-respect-confidentiality-when-my-loved-one-is-in-treatment

Listen without rushing to fix things, ask what would help today, and offer one small step, like sitting with them while they make a call. Say, “I’m here, and we can take this one step at a time.” Keep boundaries